End of Life and End of Support Notice

3DP Unlimited LLC d/b/a 3D Platform (“3DP”) at its sole discretion will, from time to time, declare any 3DP printer (“3D Printer”) and other products (collectively referred to as “Products”) to be obsolete, or discontinue the manufacture of any products that reach the end of their sales, support, and product lifecycle (“End of Support”). 3DP will continue to actively support its Products using commercially reasonable efforts until the End-of-Support date. 3DP will stock replacement parts, and make appropriate repairs during that time.

3DP will not be obligated to provide further support once the End-of-Support date is reached, except to those customers with valid warranty or contract extensions. 3DP will maintain Products and support through the life of all contracts currently in place.

After the End-of-Support date, 3DP reserves the right to no longer manufacture or stock replacement parts and all support will be done solely on a commercially reasonable efforts basis.

If you are an owner of an active or retired 3D Printer and need support, please contact our support team via our dedicated support site by clicking on the ‘Support’ button at the top of our website.

Product Family SKU's End of Sale End of Support Replacement Product
3DP1000 – Gen 1 3DP1000-AB2-0000-0
3DP1000-BA2-0000-0
3DP1000-BA1-0000-0
April 2015 December 2018 3DP1000 – Gen 2
or Rebuild Program
3DP1000 – Gen 2 3DP1000-BB1-0000-0
3DP1000-BB2-0000-0
October 2015 December 2018 3DP1000 – Gen 3
or Rebuild Program
3DP1000 – Gen 3 3DP1000-BB2-PAC6615
3DP1000-BB2-0000-2
April 2016 December 2018 [Classic] Workbench
or Rebuild Program
[Classic] Workbench 3DP1000-BC2-0100-3 April 2017 May 2019 WorkSeries Family
or Rebuild Program
2017 Rebuild Program 3DP-UPGRADE-001-WB July 2017 May 2019 WorkSeries Family
Or 2018 Rebuild Program
WorkSeries 100 3DP100-1S5A*-A**0*-000 TBD TBD TBD
WorkSeries 200 3DP200-2S5*2-A**0*-*00 TBD TBD TBD
WorkSeries 300 3DP300-2E7*2-A**0*-*00 TBD TBD TBD
WorkSeries 400 3DP400-3P7*2-A**0*-*00 TBD TBD TBD
2018-20 Rebuild Program 3DP-UPGRADE-002-WBP
3DP-REBUILD-EXPRESS
TBD TBD TBD

Nothing within this notice shall supersede the standard Sales Order Terms & Conditions or the Standard Warranty.