End of Life and End of Support Notice

3DP Unlimited LLC d/b/a 3D Platform (“3DP”) at its sole discretion will, from time to time, declare any 3DP printer (“3D Printer”) and other products (collectively referred to as “Products”) to be obsolete, or discontinue the manufacture of any products that reach the end of their sales, support, and product lifecycle (“End of Support”). 3DP will continue to actively support its Products using commercially reasonable efforts until the End-of-Support date. 3DP will stock replacement parts, and make appropriate repairs during that time.

3DP will not be obligated to provide further support once the End-of-Support date is reached, except to those customers with valid warranty or contract extensions. 3DP will maintain Products and support through the life of all contracts currently in place.

After the End-of-Support date, 3DP reserves the right to no longer manufacture or stock replacement parts and all support will be done solely on a commercially reasonable efforts basis.

If you are an owner of an active or retired 3D Printer and need support, please contact our support team via our dedicated support site by clicking on the ‘Support’ button at the top of our website.