FAQs

What is 3D Printing?

3D printing or additive manufacturing is any of various processes of making three-dimensional solid objects from a digital file. The creation of a 3D printed object is achieved by additive processes, instead of traditional machining techniques (subtractive processes) which mostly rely on the removal of material. In an additive process, an object is created by laying down successive layers of material until the entire object is created. The 3D printing technology is used in the fields of aerospace, architecture, automotive, apparel, construction, creative, government, industrial equipment, manufacturing, medical, education and many others.

What is Fused Filament Fabrication (FFF)?

3D printing or additive manufacturing is any of various processes of making three-dimensional solid objects from a digital file. The creation of a 3D printed object is achieved by additive processes, instead of traditional machining techniques (subtractive processes) which mostly rely on the removal of material. In an additive process, an object is created by laying down successive layers of material until the entire object is created. The 3D printing technology is used in the fields of aerospace, architecture, automotive, apparel, construction, creative, government, industrial equipment, manufacturing, medical, education and many others.

What is open source and how does it relate to the printer from 3D Platform?

3D printing or additive manufacturing is any of various processes of making three-dimensional solid objects from a digital file. The creation of a 3D printed object is achieved by additive processes, instead of traditional machining techniques (subtractive processes) which mostly rely on the removal of material. In an additive process, an object is created by laying down successive layers of material until the entire object is created. The 3D printing technology is used in the fields of aerospace, architecture, automotive, apparel, construction, creative, government, industrial equipment, manufacturing, medical, education and many others.

How big can I print on the 3DP1000?

The 3DP1000 provides a build area of 1 meter x 1 meter x 0.5 meter (39.3″ x 39.3″ x 19.6″), that is more than 70 times more print area than average desktop 3D printer.

What is the print speed of the 3DP1000?

The 3DP1000 can print up to 100 mm/sec. Speed is dependent on nozzle diameter and material type. You can increase overall print time by using a bigger nozzle. For example, with the 1.2mm nozzle, the 3DP1000 can achieve up to 3 times more volume build metric rate.

What is the layer thickness and print accuracy of the 3DP1000?

Layer thickness describes the thickness of a layer that the 3D printer can lay down in one pass. Print accuracy refers to the printer’s ability to lay down materials layer by layer without shift. The 3DP1000 is capable of layer resolution down to 70 microns (0.0027″). In general, the print accuracy is dependent upon the slice settings, the geometry of the print, print speed, and the quality of filament. Under average conditions, the 3DP1000 can hold layer resolution of 100 microns with a well-tuned and calibrated printer configuration.

Can I change the nozzles on the 3DP1000? What nozzle sizes are available?

Yes. The 3DP1000 is an open platform, and nozzles can be changed and upgraded by the user. Watch this quick video tutorial on how to change the nozzle, or contact us if you need support.

The standard dual extruder 3DP1000 comes with the 0.6 mm nozzle. Customers have the option to add 0.25 mm, 0.4 mm, 0.8 mm, and 1.2 mm nozzles to their order. (Please note that the 1.2mm nozzle is available only as an upgrade with a whole new extruder assembly at this point, please contact us for details.)

What are the technical specifications of the 3DP1000?

Read the full 3DP1000 technical specifications here.

What phase outlet is required for the 220V printer? What type of plug does the printer use?

The 220v 3DP1000 uses single phase, 15A, 220v. The printer uses a 3-blade male plug, NEMA L6-15.

What is the CE compliant version 3DP1000?

The 3DP1000 CE compliant version is designed for CE marking countries. There are a variety of European standards required to be CE Compliant, see definition here: http://en.wikipedia.org/wiki/CE_marking.

How much maintenance is required for the 3DP1000?

The 3DP1000 is designed for ease of use and low maintenance. Read the full 3DP1000 maintenance guide here.

Can I upgrade my 3DP1000?

The 3DP1000 is an open source platform with designed-in upgrade path. Please contact support@3dplatform.com for more details.

What kind of materials can I use on the 3DP1000?

Our 3D printers utilize an open source platform, which is capable of printing any material (3mm spools) created for Fused Filament Fabrication (FFF) and have a melting point of under 290°C. This includes, but not limited to PLA (Polylactic Acid), ABS(Acrylonitrile Butadiene Styrene), Nylon, Ninja Flex, and HIPS (High Impact Polystyrene). Note: Some materials may require increased bed and nozzle temperatures, as well as additional ventilation.

Where do I purchase 3D printing materials?

There are many suppliers of 3D printing materials suppliers on the market, for a list of 3D printing material suppliers; please refer to http://reprap.org/wiki/Printing_Material_Suppliers. To ensure print quality and extend printer nozzle life cycle, we strongly recommend using consistent, good quality filament supplied by a reputable vendor.

How much does filament cost?

On average, a 1 Kg (2.2 lbs) spool of PLA filament costs around $40 – $50. Filament cost varies by supplier and filament types. For more details, please visit Accessories + Materials page.

Does filament shrink with the 3DP1000?

Shrinkage is a material dependent variable, and can be affected by print bed temperature, room temperature, and size of the 3D print. In general, PLA is relatively stable and has low shrinkage, whereas ABS shrinks slightly when it cools and hardens.

What software do I need to operate the 3DP1000?

3D Platform utilizes best in class open market 3D printing software. 3DP recommends using Simplify3D software. Simplify3D is an easy to use program used to import, repair, slice, preview, and print all from the same application. Please visit the Software Platforms page for more details.

How much does the software cost?

The open source software such as Repetier Host is free to download; the Simply3D costs around $150 per license. Please visit the Software Platforms page for more details. Please note that the software is not included with the printer purchase.

What are the dimensions and shipping weights of the printer?

Overall Width: 1.42 meters (56″). Overall Depth: 1.68 meters (66″). Overall Height: 1.52 meters (60″)

Approx. System Weight: 180 kg (400 lbs)

Shipping Crate Dimensions: 1.5 m x 1.8 m x 1.8 (5 ft x 6 ft x 6 ft)

Approx. Shipping Weight: 1200 lbs. (includes crate)

I do not have room for storing the crate, can I return the crate?

The 3DP1000 is shipped in a large crate, we recommend storing the crate for future shipments of the printer. If this is not possible, 3DP will buy back your crate. We will pay for the return shipping, and you will receive a refund check in the amount of $250 when the crate is returned. To apply for a crate return, please contact marketing@3dpunlimited.com to request a 3DP Crate Buy Back Application Form.

Do you ship to international customers?

Currently, we ship EXW (Ex-works) Roscoe, IL, USA for international shipments. The buyer is responsible for arranging and paying all costs associated with pickup at our facility, shipping & handling, customs, duties, VAT, etc.

Do you offer any technical support?

In addition to the extensive user manual, video tutorials, and 3D printing tips blog posts, 3D Platform provides live video support or written explanations via email. 3D Platform also provides on-site installation support with additional charges, please contact support@3dplatform.com for details.

Do you offer any warranty?

Yes, 3D Platform has a standard 90 day warranty. The warranty covers replacement parts but not onsite service. This warranty excludes normal consumable or expendable parts (such as nozzles), repairs or replacement during the warranty period because of abnormal use, misuse, neglect, or improper or unauthorized service.

What is the 1 or 2 year extended warranty?

3D Platform has a standard 90 day warranty, as well as extended warranties for up to 2 years with additional cost. The warranty is based on the printer being used under the normal conditions described in the documentation provided to the customer. The warranty covers replacement parts and not onsite service. This warranty excludes normal consumable or expendable parts (such as nozzles), repairs or replacement during the warranty period because of abnormal use, misuse, neglect, or improper or unauthorized service.

GET IN TOUCH